School Booklist Procedures

 

ORDERING

School books can be ordered

When your order is complete we will ring and arrange a time and day that suits you for collection.

If you have ordered through our website you will be notified by email or by phone when your order is ready. (Please check your spam folder!)

Once an order is complete we will hold it for a maximum of ONE WEEK . If an order is not collected within the designated time frame it may be cancelled.

Please note: During busy periods there may be delays, same day collection is not possible during the busy period .

If you are in a hurry for your order please check expected processing times with us in store.

DELIVERY

Delivery is also available.

We will contact you if we are waiting on an item to complete your order, to ensure you have an idea as to when you will be receiving your order.

In order to keep delivery charges as low as possible, we send one delivery per order.

If you are ordering a book(s) that is Not Yet Published along with books that are in stock, we will automatically hold the complete order unless otherwise instructed by the customer.

Where a customer wants a split delivery on an order, an additional delivery charge will be applied on the second delivery.

 

We use local delivery drivers as much as possible.

(Supporting local as much as we can)

OUT OF STOCK BOOKS

In store: Any book on your list that is out of stock will be ordered/reserved for you when your order is being processed. (You may need to collect this separately) We ask that all outstanding books be paid for at the time of collecting an order.

Online: Books marked as ON BACKORDER will be ordered from the relevant suppliers once your order is placed with us.

Publication dates can change and we endeavour to keep these as up-to-date as possible with information supplied by
publishers.

Please note: Stock levels on our website may not always be accurate, especially during the summer months. If there will be a delay in your order you will be notified.

BOOK COVERING

Orders over €299 automatically receive free covering. Alternatively books can be covered on request at a cost of €1 per cover. All orders placed through our website are covered for free.

Covers used are Eco Colibri transparent covers. The worlds first cover to be a green certified polyethene stationery product. They are created using Green Polyethene which is plastic made from renewable vegetable material. The covers are environmentally friendly, biodegradable & recyclable. Toy certified.

 

 

If you need any help while placing your order, don’t hesitate to contact us  Books@farrellandnephew.ie

 

Thank you for your support and for shopping locally!

Go raibh maith agat as do thacaíocht agus as siopadóireacht go háitiúil

 

(Please note during busy times, we can not always answer the phone but all emails will be answered in due course)

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