Frequently Asked Questions

How can I pay for my order?

We currently accept PayPal as our preferred payment method. Via PayPal you can pay with funds in your own account, or choose the option to pay with your Visa and Mastercard debit and credit cards.


How much do you charge for delivery?

Our delivery charge is €4.99.


Can I collect my order instead of having it delivered?

Yes, you can collect your order at our shop located at 8 Main Street, Newbridge, Co. Kildare.


Can I return my order?

You can return your order within 20 days of purchase. Only items in re-saleable condition will be accepted.


I have a coupon code, where can I use it?

If you have a coupon code, you can enter it at the checkout.


My book arrived damaged, what can I do?

Please contact us at books@farrellandnephew.ie or call us at 045-431708 and we will replace it for you.


When can I start my savings account?

You can open your savings account anytime throughout the year.


What are the opening hours?

We open from 9:00 – 6:00, Monday to Saturday.


Where are you located?

Our shop is located at 8 Main Street, Newbridge, Co. Kildare (opposite local employment services).


Do you deliver abroad?

Please contact us for more information on international shipping.